Voiding a Customer Invoice

You can void or delete an invoice youcreated for a customer, as long as the invoice has not already been partially or fully paid. When you void an invoice, you will still see a record of the voided invoice. A deleted invoice will be hidden from your reports. For more details, see取消或删除事务:有什么区别?

You can find the customer invoice in three places: The Invoices Report, the Invoice Detail report, or on the individual customer record:

Accounting > Receivables > Invoices
OR
Reports > Accounting > Customer Reports > Invoice Detail
OR
Accounting > Receivables > Customers > Customer Name > Invoices

1. If you don’t see the invoice on the page,select the date range然后运行该报告以找到您想要作废或删除的发票。
2. Click either the “Void” or“Delete”link. This void and delete links will only appear if the invoice has not been partially or fully paid.
3. A confirmation page will show, asking if you are sure.Choose Yesto continue.Choose Noto return to the Invoice Detail report.
4. When you void an invoice, you will see on the Invoice Detail report that the invoice was voided, and the date the invoice was voided. Your account balances won’t be affected, since the invoice wasn’t paid. When you delete an invoice, the invoice will be hidden from reports, unless you include “Deleted” in the statuses in the Invoices list.