Small Business Blog

以下是7月份我们读过的最好的小企业文章。我们希望您能像我们一样，觉得这条给企业主的建议既有趣又有用。

With all the choices that customers have, keeping them happy is more important than ever. Unhappy customers may leave for other businesses and/or give you negative reviews online. Customer satisfaction scores, or CSAT scores, are a quick and easy way to check in with your customers and see how they feel about your business or […]

合同是双方达成的具有法律约束力的协议。对于企业来说，合同有助于确保你得到你所支付的，并可以保护你免受某些负债。作为一个企业主，你会遇到各种各样的合同。继续读下去，了解商业合同的类型。什么是合同?[…]

Here are our top article picks for the month of June. We hope you find them as useful and interesting as we did.

你以前可能和客户支持代表通话过。而且，不幸的是，它可能并不顺利。你并不孤单。33%的来电者表示，等待是客户服务中最令人沮丧的部分。给客户服务的电话可能会很长很复杂，情绪可能会变得很激动。But […]

Maybe you’re planning on opening up a new store or you just need to spruce things up for the upcoming season. Whatever questions you have about merchandising, we’ve got you covered. Read on to learn exactly what is merchandising and how to harness its power both in-store and online for 2022.